The Ignition Map

Sales and Customer Excellence

Sales and Customer Excellence focuses on developing the ability of employees to sell and influence customers. It highlights the skills and the process needed to effectively serve customers, and give them the best possible experience. Programs under Sales and Customer Excellence provides a framework for all customer interactions to ensure satisfaction, build loyalty, increase sales, and enhance the image of your organization. Our goal is to help you or your employees create a culture that will bring more business your way. By developing strong people skills in addition to technical skills, you can maximize your opportunities to succeed.