Those who communicate with assertiveness rather than passivity or aggression are more likely to maintain positive workplace relationships while meeting their goals. This program aims to help participants interact more effectively, both with internal colleagues and external clients. It will help you understand your own communication style, and how that might impact on others. Discover ways to communicate more effectively at work with a team or with individuals. Develop strategies for dealing with conflict and achieve better results from challenging situations.
8 to 16 hours
Employees at all levels
Face to Face and Virtual Sessions