“Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello
Other programs: Plus Point Solution Selling, Win-Win Negotiations, eCustomer Experience, The Gears of Selling
Learn about the fundamentals of account management, its difference from basic selling, as well as the art of handling customers and the science in handling accounts.
Put yourself in the shoes of the customer in order to give them a great experience.
Exercise business thinking for winning results. Align your people behind your strategy.